The amended order is dated May 15, 2025. The CFPB did not explain why it was publicly announced on April 17, 2026.

The original January 30, 2025 consent order resolved administrative claims that Wise "misled customers in the United States about its ATM fees and failed to properly disclose other fees," the CFPB said. The bureau also alleged that "when people sent money that did not arrive on time, Wise failed to refund the remittance fees in the timeframe required by law."

The May 15, 2025 Amended Consent Order "supersedes the January 30, 2025 Consent Order and requires Wise to redress the harm to consumers and to pay a revised fine of approximately $45,000 in accordance with relevant law," the CFPB said.

According to the bureau, the revised penalty "aligns the civil penalty with applicable provisions of the Consumer Financial Protection Act, 12 U.S.C. § 5565(a)(2)(H), (c)(4), relevant precedents for the conduct and cooperation at issue, the terms of Executive Order 14219 (Feb. 19, 2025), and the Bureau's rescission of certain guidance."

The rescinded guidance includes Consumer Financial Protection Circular 2024-02, "Deceptive marketing practices about the speed or cost of sending a remittance transfer," published at 89 FR 27357 on April 17, 2024, according to the release.

The CFPB said the original order addressed allegations "including that the company's prepaid card violations resulted in at least 16,000 consumers being overcharged." The $450,000 consumer redress payment remains unchanged.

Wise PLC is a UK-headquartered publicly traded electronic money services provider that operates in the United States through Wise US, a Delaware-incorporated subsidiary headquartered in New York. The CFPB said Wise US provides international money transfer services in 48 states, the District of Columbia, Guam, the U.S. Virgin Islands, and Puerto Rico, and has more than three million U.S. customers.

The bureau noted it enforces the Electronic Fund Transfer Act and its Regulation E, "including the Prepaid Rule and the Remittance Transfer Rule," along with the Consumer Financial Protection Act's prohibition on "unfair, deceptive, or abusive acts or practices."